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  • Largest Snow Resort in KARUIZAWA Palcall Tsumagoi Resort SKI & HOTEL

パルコールつま恋リゾート

Facility Guide

SKI Inquiries
Inside Japan: 0279-96-1177
International: +81-279-96-1177
HOTEL Reservations & Inquiries
Inside Japan: 0279-96-1166
International: +81-279-96-1166

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Home Facility Guide

Facility Guide

Center House “Ferner”

Palcall Tsumagoi Resort’s Center House “Ferner” offers a wide range of useful facilities and leisure activities to make your vacation both comfortable and active. Relax and feel the romantic ambience under our beautiful starry domed ceiling inside the Center House Lobby.

Free Lounge

無料休憩室

Spacious and Relaxing Free Lounge

Fully refurbished with luxurious styrofoam tick-resistant Washi-Tatami (washi=Japanese paper) in 2015, the floor is warm and very comfortable. Many of our guests relax until evening here in this comfortable, warm, and spacious 26-tatami-mat lounge.

Please come and relax your feet here!
(Blanket rentals are not available.)

2nd Floor Opening Hours 8:00 – 16:00

Kids Room

キッズルーム

Special Free Space for Families

The resort is equipped with a special Kids Room open for all families with small children free of charge. Please take off your shoes and relax on Japanese tatami while watching children play with toys. A perfect place to take a rest. There is also a nursing room inside.

We also have a nursery room. Please click here for more information.

3rd Floor Opening Hours 8:00 – 16:00

Changing Room/Locker Room

更衣室

ロッカールーム

The resort is equipped with a spacious and quality locker facility for all types of skiers to get changed into snow gear comfortably and without any hassle. Get ready to hit the slopes!
(Locker room is conveniently located within 50m from slopes.)

1st Floor 407 lockers From ¥100

Shop “Tenkuu”

売店『天空売店』

Palcall’s original goods, a variety of souvenirs, beverages, alcohol beverages, snacks, groceries, accessories, snow gear, etc. are available at our shop on the 2nd floor.

2nd Floor Opening Hours 8:30 – 17:30

Onsen Spa “Mt. Azumaya Natural Hot Spring”

温泉大浴場「四阿山(あずまやさん)の湯」

温泉大浴場「四阿山(あずまやさん)の湯」

“Onsen” (natural hot springs), the Roots of Healing for Japanese People

At Palcall Tsumagoi Resort Hotel, located adjacent to the ski slopes, we offer Onsen (natural hot springs) spa to give you a soothing experience. The natural hot springs water warms the body from the inside out, perfect after a day in the snow during the cold winter months. Visit the Information Counter if you wish to enjoy the Onsen bath.

Opening Hours 15:00 – 17:00
Price Adult ¥800 (tax included)
Child ¥400 (tax included)
Towel(lending) ¥200 (tax included)
Facility Guide and Amenities Both men’s bath and women’s bath are equipped with sauna and 20 shower booths. Also equipped with shampoo, conditioner, body soap, and hair-dryers.
Effect pain, joint pain, stiff shoulder, bruise, sensitivity to cold, etc.